- As used in this Notice:
“user/applicant” means an individual who (a) has contacted us through any means to find out more
about any services we provide, or (b) may, or has, entered into a contract with us for
the supply of any services by us; and
“personal data” means data, whether true or not, about a user/applicant who can be identified:
(a) from that data; or (b) from that data and other information to which we have or are likely
to have access.
- Depending on the nature of your interaction with us, some examples of personal data which
we may collect from you include your name and identification information such as your NRIC
number, contact information such as your address, email address or telephone number,
nationality, gender, date of birth, marital status, photographs and other audio-visual
information, employment information and financial information such as credit card numbers,
debit card numbers or bank account information.
- Other terms used in this Notice shall have the meanings given to them in the PDPA (where the
context so permits).
Collection, Use and Disclosure of Personal Data
- We generally do not collect your personal data unless (a) it is provided to us voluntarily by you
directly or via a third party who has been duly authorised by you to disclose your personal
data to us (your “authorised representative”) after (i) you (or your authorised representative)
have been notified of the purposes for which the data is collected, and (ii) you (or your
authorised representative) have provided written consent to the collection and usage of your
personal data for those purposes, or (b) collection and use of personal data without consent
is permitted or required by the PDPA or other laws. We shall seek your consent before
collecting any additional personal data and before using your personal data for a purpose
which has not been notified to you (except where permitted or authorised by law).
- We may collect and use your personal data for any or all of the following purposes:
(a) performing obligations in the course of or in connection with our provision of the
services requested by you;
(b) verifying your identity;
(c) responding to, handling, and processing queries, requests, applications, complaints,
and feedback from you;
(e) processing payment or credit transactions;
(f) complying with any applicable laws, regulations, codes of practice, guidelines, or rules,
or to assist in law enforcement and investigations conducted by any governmental
and/or regulatory authority;
(g) any other purposes for which you have provided the information;
- The purposes listed in the above clauses may continue to apply even in situations where your
relationship with us (for example, pursuant to a contract) has been terminated or altered in
any way, for a reasonable period thereafter (including, where applicable, a period to enable
us to enforce our rights under any contract with you).
Protection of Personal Data
- To safeguard your personal data from unauthorised access, collection, use, disclosure, copying,
modification, disposal or similar risks, we have introduced appropriate administrative,
physical and technical measures such as up-to-date antivirus protection, encryption and the
use of privacy filters to secure all storage and transmission of personal data by us, and
disclosing personal data both internally and to our authorised third party service providers
and agents only on a need-to-know basis.
- You should be aware, however, that no method of transmission over the Internet or method
of electronic storage is completely secure. While security cannot be guaranteed, we strive to
protect the security of your information and are constantly reviewing and enhancing our
information security measures.